Future Of Retail
8 articles
What is AI's e-commerce evolution and its 2026 impact?
In March 2026, AI traffic to U.
What Is Agentic Commerce and How Will It Impact Brands by 2028?
By 2028, one-third of all enterprises are projected to integrate agentic AI, fundamentally reshaping how consumers discover, evaluate, and purchase products, according to Salesforce .
AI Search's Grip Tightens: Retailers Face New Brand Choice Dilemmas
Amazon now lets customers generate product images with AI descriptions, effectively turning conversational AI into a primary shopping interface.
Conversational AI in Retail: Benefits & Pitfalls for Consumers
Woolworths' virtual shopping assistant, Olive, faced negative customer reception when it attempted to relate to customers on a human level by discussing 'relatives' over the phone.
What is the Internet of Senses and its impact on consumer experiences?
At Aalto University, researchers are developing a system where users control a drone remotely using body movements on a VR treadmill.
AI brand recommendations erode consumer trust, impacting future sales.
When AI recommends an unknown brand, 98% of consumers immediately seek verification from trusted sources, reports RetailWire .
AI's Impact on Personalized Shopping Experiences in 2026
During testing, Macy's 'Ask Macy's' AI chatbot, powered by Google Gemini, led users to spend approximately 400% more online, as reported by Quad/Graphics .
The $543 Billion Future: A Deep Dive into Experiential Retail Strategies
A deep dive into the growth and ROI of experiential retail strategies, analyzing market data that projects the sector will reach $543.45 billion by 2035.